Factory Retail Outlet Tent Sale Q&A

It’s that time of the year again. It’s time to think about what Fiesta items you’re wanting to add to your collection, and plan your trip to our Factory Retail Outlet Tent Sale! We know that there are a lot of questions surrounding our tent sale, such as what to bring, and what items are available to purchase. This year, we have compiled a list of the most asked questions by our customers, and we have researched the answers for you! Make sure to check out the questions below before heading to Newell for the Tent Sale!


A peek inside the tents, and what to expect.

What is the tent sale?
The tent sale is an event in which we sell our second quality Fiesta dinnerware at a discounted price.  We hold these sales twice a year at our Factory Retail Outlet in Newell, WV and Everything Fiesta in Sutton, WV.

What are seconds?
Seconds are Fiesta dinnerware items that have minor flaws in them, some you may not even notice.

What time does the tent sale start?
The June tent sale hours are June 15th – 17th 8am-7pm and the 18th 9am- 3pm. 

However, it is very common to have people lining up the night before.

How do I get to the tent sale?

The address for the tent sale is 6th and Harrison Street, Newell, WV 26050. Our address for Fiesta Drive does not register on a GPS.

If you are traveling from Ohio, it is easiest to take Route 11 or Route 7 to East Liverpool, cross the Newell Bridge (which is a toll bridge) into West Virginia. Turn right when exiting the bridge and continue one mile south on Route 2. The factory and tent sale will be on your right.

If you are traveling from Pennsylvania, take Route 30 West to West Virginia, take the Chester exit, turn left onto Route 2 South, and continue through Chester into Newell. The factory and tent sale will be on your right.

If you are traveling through West Virginia, take Route 2 North to Newell. The factory and tent sale should be on your left.


The Homer Laughlin China, Co. is located in the northern panhandle of WV.


Edited mapImages courtesy of Google

The overhead image above should help visitors with the layout of the property of Homer Laughlin.

Red box – This is the tent area, where the tent will be set up and shoppers will be flocking.
Blue line – This is the road that will lead you to the parking area and the tent.
Yellow line – Where we ask customers begin to line up.
Green box – This is your free parking area that we ask you to use.
Orange line – This is the way you would come if you are traveling through West Virginia.
Pink line – This is the way you would come if you are traveling from Ohio and Pennsylvania.

What time do people start waiting in line?
Each day is different; a few dedicated people even camp out all night. This year, people will be allowed to begin lining up at 7pm the night before at Clarke Athletic Field behind our factory to reserve their spot in line.


To help you plan your trip, it’s good to know that the morning is usually the busiest time in the tent each day, making the line to get into the tent longer in the morning than that afternoon, so plan accordingly!

How do I get a ticket and does it cost money?
Tickets are free, and will be passed out in the field when you arrive. We will start passing out tickets roughly an hour to an hour and a half before the sale starts. The tickets are to secure your place in line. If you arrive any time after the 8:30am start, you will still receive a ticket and enter the tent when your ticket number is called.


While in line you may go to the restroom or leave to get something to eat. It is your responsibility to be back in line and in the correct ticket number sequence before your number enters the tent. It’s important that you stay in ticket number sequence. If you are not at the tent when your number is called to enter the tent you must go to the rear of the line and get another ticket, starting that whole waiting process over again.

Tickets are not required for our Factory Retail Outlet.

Where do I park my car and how much does it cost?
All parking is free, and cars can be parked in Clarke Athletic Field near the tent. Due to parking in the field, we cannot guarantee that every parking spot will be handicap accessible, and the walk from the field to the tent is a little ways away, therefore, we do provide shuttle vans to assist all customers to and from their cars free of charge.

Where can I get a price list?
Price lists will be handed out while you are in line. There will also be price lists hanging up throughout the tent. Expect to see a wide variety of Fiesta items discounted at 30% to 50% off.

Will you publish the price list online?
Unfortunately, no. Price lists will be handed out while you are in line.

What are the prices like?
The prices can be up to 50% off normal seconds prices. We listed a few examples below.

A dinner plate will cost $2.25 in the tent and $4.00 in the normal seconds room.
A mug will cost $2.10 in the tent and $3.50 in the normal seconds room.
A large disc pitcher will cost $5.00 in the tent and $8.25 in the normal seconds room.

These are deals you can’t pass up!

What colors will be in the tent?
The color selection will vary each day. You might even be lucky enough to find some discontinued colors, such as Paprika and Plum. New colors have to be available for a year before they are released in seconds. Claret is the newest color to be released in seconds, and will be available at this tent sale. Sorry folks, Daffodil will not make their tent sale debut until next year, but will be available in first quality for 15% off in our Factory Retail Outlet.


What items will be in the tent?
The item selection will vary each day. New items have to be available for a year before they are released in seconds. Place settings will not be available in the tent, but will remain available in our Retail Outlet.

If you are hoping to purchase broken ware to create a colorful Fiesta mosaic…sorry! We are unable to sell you any broken pieces due to liabilities.

How are the items sold?
Every item is sold individually (unless you find a matching lid). Even items that are typically sold in a set will be sold individually, such as a sugar and creamer tray set or extra large butter dish.

Do I need to get there on the first day to get the best item/color selection?
We restock the tent every night. Therefore, each day there are new items and surprises waiting for you! If we only have a few pieces of an item we try to limit the amount you can purchase to give everyone a chance!

Do I need to get there early to get the best item/color selection?
Trust us, we will not run out of ware!  The tent will always have a good stock of plates, bowls, and mugs no matter what time you get there. Getting there early will give you an advantage if we only have one bin of a certain item.  However, if we only have a few pieces of an item we try to limit the amount you can purchase to just a few to give everyone a chance!

Will the Hall China Tent be there this year?
No, their tent will not be available this year. However, their store, The Hall Closet, is not far from our factory. Their store is located across the Ohio River in East Liverpool, Ohio. The address to The Hall Closet is 1 Anna St, East Liverpool, OH, 43920, and their hours are Monday-Friday 9am – 4pm, and Saturday 9am – 3pm.

What happens if I return home and discover an item wasn’t packed or I want to exchange a purchased item?
Make sure to watch your items as they are being packed. Sometimes our packers work so quickly that they miss packing an item. All of our sales on second quality items are final, regardless of whether it is during the tent sale or not. Therefore, if an item is unfortunately left behind or what you no longer desire, we are unable to refund or exchange the item. Also, make sure to check if your cashier or packer has put stoppers in your salt and pepper shakers, cheeseshakers, and toothbrush holders. Make sure that your soap/lotion dispensers are given a pump too!

What forms of payment do you accept?
We accept Visa, MasterCard, Discover and cash. We do not accept American Express or checks.

If you are paying with a credit card please have your ID ready.

What do I need to bring?
We will be providing shopping carts for your shopping convenience, so you no longer need to bring dollies to carry your ware. 

There is a good chance the ware will be a little dirty. Therefore, we highly recommend bringing a rag or a sock to wipe off the factory dirt and dust from the dishes.

…and of course we recommend you bring a friend!

Bring a sock or rag to wipe your dishes!


Can I bring my child with me?
Due to safety reasons, no children under the age of 16 are permitted in the tent.

What if my child is in a car seat or if I’m holding them?
Due to safety reasons, no children under the age of 16 are permitted in the tent.

What happens if it rains?
The show must go on! The sale will happen come rain or shine. However, if there is lightning and thunder, we will evacuate the tent until the weather has cleared and it has been deemed safe to continue. If this does happen, there is always the possibility to check out our first quality items and specials in our Factory Retail Outlet.

How do I get the ware I bought to my car at the Factory’s tent sale?
You may take your vehicle down to the tent area to load, however if you are going into the store or back into the tent, you must take your vehicle back to the parking area. Please note, traffic is one way only at the Factory Retail Outlet. When leaving the loading area you must exit in the opposite direction of how you came to the loading area. You cannot go back the way you came.

Shuttle vans are provided free of charge by the company for your convenience at the Factory Retail Outlet to take your boxes of Fiesta to your car. We suggest you take advantage of these vans because you will not be able to take the company’s dollies beyond the loading area.

Will the Factory Retail Outlet Store be open during the tent sale?
Yes, they will be open the same hours as the tent sale and you do not need a ticket to get in. Make sure you stop in because the first quality Fiesta will be on sale!

We will also have Slate and Sage available for sale in the store!

Are Factory Tours available during the tent sale?
Unfortunately, we will not have any tours during the tent sale. If you are sticking around the area after the tent sale, tours will begin again on June 23rd, so call the outlet store ahead of time to make sure you reserve a spot!

Will the second’s room in the Factory Retail Outlet be open?
No, all of our seconds will be under the tent.

What do you do with the ware left over after the sale?
If there is a lot of ware left after the sale we will leave it in the parking lot for customers to shop from. Everything else will go back into the second’s room the following day.

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